City of Knoxville offices, including the 311 Center for Service Innovation, will be closed Friday, Dec. 24, Monday, Dec. 27, and Friday, Dec. 31.

Because Christmas falls on Saturday this year, there will be no suspension of residential trash and recycling services; trash and recycling will be picked up as usual on your service days. While Waste Connections will pick up garbage and recycling on Friday, Dec. 24, their office will be closed and telephones will not be answered.

However, downtown trash and recycling, which are typically serviced on Saturdays, will not be picked up on Saturday, Dec. 25.

Trash and recycling are always picked up on New Year’s Eve, and this year is no exception; however, Waste Connections’ office will be closed Friday, Dec. 31 and phones will not be answered.

Between Monday, Dec. 27 and Jan. 7, 2022, drivers will collect properly bagged excess holiday household trash and broken-down cardboard placed next to full garbage carts.

The City’s five recycling centers will be open but the Goodwill attendant will only be available for household goods donations for a half day on Friday, Dec. 24. The center will be unstaffed but open for recycling drop-off on Saturday, Dec. 25 and Saturday, Jan. 1.

The City’s Solid Waste Facility located at 1033 Elm Street will be closed on Friday, Dec. 24 through Monday, Dec. 27, with normal hours resuming on Tuesday, Dec. 28. For the New Year’s holiday, the Facility will be closed on Friday, Dec. 31 and Saturday, Jan. 1 with normal hours resuming Monday, Jan. 3.

Due to the holidays, “Free for City Residents Day” at the Solid Waste Facility will be held on Saturday, Jan. 8, the second Saturday of the month. This service is for Knoxville residents only—please no contractors and no shingles.

For tips on how to prevent waste by recycling or donating gently used items during this giving season, please visit