In partnership with the City of Knoxville’s West Jackson Avenue Streetscapes Project, KUB and its contractor are scheduled to begin preparation work on the roadway surface ahead of the utility improvement portion of the project on Monday, Oct. 31.


Next week, anticipate intermittent lane closures on West Jackson Avenue between North Broadway and the start of the ramp onto South Gay Street from 6 a.m. to 6 p.m. daily, Monday, Oct. 31, through Friday, Nov. 4. One lane of traffic will be maintained to alternating traffic through the work zone. The utility upgrades are expected to begin Monday, Nov. 7.


KUB will post regular updates throughout the project on its website at and on the KUB Facebook page. Additionally, KUB has set up a blog to keep customers informed about the project:


KUB customers also can call 865-558-2330 after normal business hours to leave a message that will be followed up with a call from a KUB representative by the end of the next business day.


The combined Streetscape and utility improvement project represents a joint City and KUB investment of almost $2 million.


KUB next month will begin replacing water main, fire hydrants, natural gas main and sewer infrastructure. Next spring, City streetscape improvements will follow, including new street lights and a wider sidewalk that will serve patrons of businesses on the south side of West Jackson. For more details, please visit