~ from the City Office of Neighborhoods


Has COVID-19 affected you or your family’s income? If you have been impacted since March 1, 2020, there are resources available for you.


Thanks to a CARES Act funding from the State of Tennessee, the Knoxville Knox-County Community Action Committee (CAC) and HomeSource East Tennessee are providing assistance to homeowners and renters across East Tennessee. The deadline to apply for funding assistance has been extended to Dec. 4!


If you are seeking assistance for paying rent, mortgage, or utilities:

Visit East Tennessee COVID Housing Assistance to see if you qualify for housing assistance. More information, an interactive map, and the application and instructions can all be found here.


If you are seeking assistance to pay your utility bills:

Visit CAC’s website to download a CARES Utility Payment application. Send a completed application, a copy of your driver’s license or photo ID, a copy of your most recent utility bill, and documentation of the COVID-19 related income loss to CAC using one of the following methods:

E-mail: CARES.intake@knoxcac.org

Mail: Knox CAC West Neighborhood Center, P.O. Box 51650, Knoxville, TN 37950

Drop Off: CARES drop box, L.T. Ross Building main entrance 2247 Western Ave. Monday-Friday, 8 a.m.-4:45 p.m.


For more information, assistance, or additional resources, please call your nearest CAC Neighborhood Center:

West/Central/North: 524-3345

East/South: 546-5125


Anyone who has been financially affected by COVID-19 may qualify, regardless of annual income. Call and get the assistance you need, as soon as possible.