The Knox County Health Department (KCHD) has launched a COVID-19 Public Information Line effective today. The hotline number is 865-215-5555 or individuals may call toll-free at 888-288-6022. The information line will be available from 8 a.m. to 4:30 p.m., Monday through Friday.


Call volume is expected to be high. Callers are urged to be patient if they receive a busy signal and try their call at a later time. People with concerns about their health should contact their health care providers. Additional information about COVID-19 can be found on KCHD and CDC’s website.